Privacy Policy
At True Exterior Services, LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our exterior cleaning services. Our company provides power washing, roof soft washing, gutter cleaning, graffiti removal, commercial cleaning, and related exterior maintenance services throughout New York and New Jersey.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, schedule a service, or complete a form on our website, we may collect:
Name
Phone number
Email address
Property address
Service request details
Any information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website information
How We Use Your Information
We use your information to:
Respond to inquiries and quote requests
Schedule and provide services
Communicate regarding appointments and service updates
Improve our website and customer experience
Send important service-related notifications
Maintain business records
Comply with legal obligations
Text Messaging & Phone Communications
If you provide your phone number, you consent to receiving calls, text messages, and appointment-related communications from True Exterior Services regarding estimates, scheduling, service updates, and customer support.
Standard message and data rates may apply. You may opt out of marketing communications at any time by contacting us directly.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information only when necessary with:
Trusted service providers who assist in operating our business
Payment processors
Website hosting and technology providers
Government authorities when required by law
Any third-party service provider is required to protect your information and use it only for authorized business purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand visitor behavior
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 years of age.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, subject to legal requirements
Opt out of certain communications
To exercise any privacy rights, please contact us using the information below.
Information Retention
We retain personal information only for as long as necessary to:
Provide requested services
Maintain business records
Meet legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
True Exterior Services, LLC
Phone: (201) 574-7318
Email: trueexteriorservices@gmail.com
Website: www.trueexteriorservices.com
By using our website and services, you agree to the terms outlined in this Privacy Policy.